Vello: Access to Vello for Cornerstone
The primary practice contact for Vello will receive an email invitation to activate the Vello account. After submitting a form confirming the practice details and approving the Vello account activation, account setup will start happening behind the scenes.
Once your account setup is complete, typically within minutes, the primary practice contact will receive an email confirming that the Vello setup is complete and Vello client communication settings are ready for review.
This article covers how to access Vello Settings and Vello Inbox as well as invite additional users to Vello. For a video tutorial on the login process, click here.
Note: For more Vello resources, go to the Vello Knowledge Center.
Before you start
- Vello must be enabled for your practice.
- You must have a MyIDEXX login to access either Vello Settings or the Vello Inbox.
- To access Vello Settings, your MyIDEXX login must be affiliated with the practice and made an administrator.
- To access the Vello Inbox, you must be an invited user in Vello.
Access Vello Settings
To access Vello Settings:
- Go to mycornerstone.idexx.com.
- Log in with your MyIDEXX username and password.
Note: Your MyIDEXX account must be affiliated with the practice and made an administrator in order to login to MyCornerstone and continue to Vello. - Click Open on the Vello tile. Your Vello settings will open in another tab.
Access Vello Inbox
To access the Vello Inbox to view and manage unconfirmed appointments and 2-way SMS:
- Go to practice.vello.idexx.com.
- Log in with your MyIDEXX username and password.
Note: The Vello Inbox can be accessed by any MyIDEXX user, regardless of permissions, but they must first be invited to your practice’s Vello Inbox by your MyIDEXX Admin from within Vello Settings > Settings > User Management.
