Monthly Invoices, Statements, and Statement Print Options

Estimated reading: 7 minutes

Monthly Invoices and Statements are printed from the end of month reporting group. Statements include all transaction history (invoices, payments, adjustments, etc.) for the period. Invoice details for both posted and closed invoices can be provided within the statement or as separate invoice copies for invoices closed by the EOM process.

Before you start

  • Security access to Accounts Receivable and Monthly Invoices and Statements reports.
  • End of Period defaults set for finance and billing charges.
  • Statement Print Options set in Practice and Workstation Defaults.
  • Billing messages and message defaults set.
  • Default printer selected for the workstation generating Monthly Invoices and Statements.
  • Appropriate clients set up to:
    • Receive or be exempt from finance charges.
    • Receive statements based on their client classification.
  • An End of month processed.
  • Review the Accounts Receivable report to determine accounts to be included/excluded from statement generation process.
  • Set security access to Defaults – Practice dialog
  • Add Practice logo to practice defaults, if using
  • Practice information setup

Print or preview workflow?

If you are ready to print all of your statements, click Print.

If you would like to see the statements that are going to be generated for the selected cycle prior to printing, select Preview. This option also allows you to select an individual statement to print.

Printing statements

This workflow will send all statements to the default printer after selecting statement options.

  1. Reports > End of Period > End of Month > Monthly Invoices and Statements
  2. The most recent closed period is preselected. Select Current if sending mid-month statements.
  3. Click Print
  4. Statement area: specify which statement type to print:
    • Normal prints the invoice number and amount as a line item on the statement. Select paper option of Regular Paper or Preprinted Statement Paper (designed for open window envelopes).
    • Detailed prints posted and closed invoice information on the statement. Select printing option By Invoice Number or By Invoice Date.
  5. Invoices area: select Invoices to include copies of invoices with Normal statements on regular paper. If selected, specify Closed or Open invoices:
    • Closed prints invoices closed by EOM processing. Current period statements print posted invoices.
    • Open prints saved invoices and is only available for Current period statements.
  6. Billing information area: review/modify options for billing charge and voided invoices:
    • Apply Billing Charge: apply indicated amount to accounts meeting the billing threshold. (Selection only available for Current period statements).
    • Billing charge: amount to apply to accounts meeting the billing threshold.
    • Billing threshold: minimum balance an account for printing the statement and applying a billing charge.
    • Omit voided invoices and payments on statements: Omits voided invoices when original invoice is included in the current statement period.
      • If the original invoice was included in a prior Month-End period that is not selected, the voided invoice will be included in the current statement.
      • This is regardless of the Omit voided invoices setting.
  7. Range area:
    • MLSD configured only: select the applicable practice from the Practice drop-down list.
    • Select Sort By option (Client ID or Name). Enter the range in the From and To fields, if needed.
  8. Click OK.

Previewing statements

This workflow is used to view and print specific statements one at a time to the default or indicated printer from the list of clients after selecting statement options.

  1. Reports > End of Period > End of Month > Monthly Invoices and Statements
  2. The most recent closed period is preselected. Select Current if sending mid-month statements.
  3. Click Preview.
  4. Statement area: specify which statement type to print:
    • Normal prints a standard statement. Select paper option of Regular Paper or Preprinted Statement Paper (designed for open window envelopes).
    • Detailed prints the invoice information on the statement. Select printing option By Invoice Number or By Invoice Date.
  5. Invoices area: select Invoices to include invoice copies with Normal statements on regular paper. If selected, specify Closed or Open invoices. (Open invoices only available for Current period statements).
  6. Billing information area: review/modify options for billing charge and voided invoices:
    • Apply Billing Charge: apply indicated amount to accounts meeting the billing threshold. (Selection only available for Current period statements).
    • Billing charge: amount to apply to accounts meeting the billing threshold.
    • Billing threshold: minimum balance an account for printing the statement and applying a billing charge.
    • Omit voided invoices and payments on statements: Omits voided invoices when original invoice is included in the current statement period.
      • If the original invoice was included in a prior Month-End period that is not selected, the voided invoice will be included in the current statement.
      • This is regardless of the Omit voided invoices setting.
  7. Range area: select Sort By option (Client ID or Name). Enter the range in the From and To fields, if needed.
  8. MLSD configured only: select the applicable practice or All Practices from the Practice drop-down list, if needed. Defaults to logged in practice.
  9. Click OK.
  10. From the Client list, double click a row to preview and print the related statement or invoice (denoted as DS, S, or I in the Report column). Repeat as needed per client.
  11. Click Cancel to return to the Statements and Monthly Invoices window.
  12. Click Cancel to return to the Monthly Reports window.

Creating statements for credit balances

Print credit balance statements using either Print or Preview workflow by adjusting the billing threshold to a negative value that includes the credit accounts you wish to send a statement.

  1. Identify your credit balance accounts using the Accounts Receivable report filtered for credit balances. Determine the billing threshold to use.
    • Print Monthly Invoices and Statements to include all statements together and pull out any not be sent.
    • Preview Monthly Invoices and Statements and print individual credit statements using the Client IDs from the Accounts Receivable report.

Setup statement print options

  1. Controls > Defaults > Practice and Workstation > Statement Print Options
  2. Select the Print practice address on statement check box to include the practice address in the
    statement header.
  3. Select the Print practice logo on statement check box to include the practice logo in the statement
    header. Note: Practice logo needs to be setup under Controls > Defaults > Practice.
  4. MLSD only: Specify the practice address to print—select Print Primary Practice Address or Print
    Client Home Practice Address.
  5. Reposition addresses and logo for the statement header, if needed. Onscreen instructions are
    provided.
    • Click the logo or address positioning boxes to move, then use your keyboard arrow keys to
      reposition the box.
    • Click Reset to default position to undo positioning changes and return to default alignment
      settings.
    • Click Test Page after applying changes to view the statement layout as placeholder blocks
      for the header (and footer) fields.
  6. Click Apply to save your changes and continue setting defaults or click OK to save your changes and
    close the window.

Additional information

Monthly Statements

Logo and statement settings

Related Reports

  • Accounts Receivable
  • Client Account History
  • Client A/R Information
  • Finance Charge Report
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