Monthly Invoices, Statements, and Statement Print Options
Monthly Invoices and Statements are printed from the end of month reporting group. Statements include all transaction history (invoices, payments, adjustments, etc.) for the period. Invoice details for both posted and closed invoices can be provided within the statement or as separate invoice copies for invoices closed by the EOM process.
Before you start
- Security access to Accounts Receivable and Monthly Invoices and Statements reports.
- End of Period defaults set for finance and billing charges.
- Statement Print Options set in Practice and Workstation Defaults.
- Billing messages and message defaults set.
- Default printer selected for the workstation generating Monthly Invoices and Statements.
- Appropriate clients set up to:
- Receive or be exempt from finance charges.
- Receive statements based on their client classification.
- An End of month processed.
- Review the Accounts Receivable report to determine accounts to be included/excluded from statement generation process.
- Set security access to Defaults – Practice dialog
- Add Practice logo to practice defaults, if using
- Practice information setup
Print or preview workflow?
If you are ready to print all of your statements, click Print.
If you would like to see the statements that are going to be generated for the selected cycle prior to printing, select Preview. This option also allows you to select an individual statement to print.
Printing statements
This workflow will send all statements to the default printer after selecting statement options.
- Reports > End of Period > End of Month > Monthly Invoices and Statements
- The most recent closed period is preselected. Select Current if sending mid-month statements.
- Click Print
- Statement area: specify which statement type to print:
- Normal prints the invoice number and amount as a line item on the statement. Select paper option of Regular Paper or Preprinted Statement Paper (designed for open window envelopes).
- Detailed prints posted and closed invoice information on the statement. Select printing option By Invoice Number or By Invoice Date.
- Invoices area: select Invoices to include copies of invoices with Normal statements on regular paper. If selected, specify Closed or Open invoices:
- Closed prints invoices closed by EOM processing. Current period statements print posted invoices.
- Open prints saved invoices and is only available for Current period statements.
- Billing information area: review/modify options for billing charge and voided invoices:
- Apply Billing Charge: apply indicated amount to accounts meeting the billing threshold. (Selection only available for Current period statements).
- Billing charge: amount to apply to accounts meeting the billing threshold.
- Billing threshold: minimum balance an account for printing the statement and applying a billing charge.
- Omit voided invoices and payments on statements: Omits voided invoices when original invoice is included in the current statement period.
- If the original invoice was included in a prior Month-End period that is not selected, the voided invoice will be included in the current statement.
- This is regardless of the Omit voided invoices setting.
- Range area:
- MLSD configured only: select the applicable practice from the Practice drop-down list.
- Select Sort By option (Client ID or Name). Enter the range in the From and To fields, if needed.
- Click OK.
Previewing statements
This workflow is used to view and print specific statements one at a time to the default or indicated printer from the list of clients after selecting statement options.
- Reports > End of Period > End of Month > Monthly Invoices and Statements
- The most recent closed period is preselected. Select Current if sending mid-month statements.
- Click Preview.
- Statement area: specify which statement type to print:
- Normal prints a standard statement. Select paper option of Regular Paper or Preprinted Statement Paper (designed for open window envelopes).
- Detailed prints the invoice information on the statement. Select printing option By Invoice Number or By Invoice Date.
- Invoices area: select Invoices to include invoice copies with Normal statements on regular paper. If selected, specify Closed or Open invoices. (Open invoices only available for Current period statements).
- Billing information area: review/modify options for billing charge and voided invoices:
- Apply Billing Charge: apply indicated amount to accounts meeting the billing threshold. (Selection only available for Current period statements).
- Billing charge: amount to apply to accounts meeting the billing threshold.
- Billing threshold: minimum balance an account for printing the statement and applying a billing charge.
- Omit voided invoices and payments on statements: Omits voided invoices when original invoice is included in the current statement period.
- If the original invoice was included in a prior Month-End period that is not selected, the voided invoice will be included in the current statement.
- This is regardless of the Omit voided invoices setting.
- Range area: select Sort By option (Client ID or Name). Enter the range in the From and To fields, if needed.
- MLSD configured only: select the applicable practice or All Practices from the Practice drop-down list, if needed. Defaults to logged in practice.
- Click OK.
- From the Client list, double click a row to preview and print the related statement or invoice (denoted as DS, S, or I in the Report column). Repeat as needed per client.
- Click Cancel to return to the Statements and Monthly Invoices window.
- Click Cancel to return to the Monthly Reports window.
Creating statements for credit balances
Print credit balance statements using either Print or Preview workflow by adjusting the billing threshold to a negative value that includes the credit accounts you wish to send a statement.
- Identify your credit balance accounts using the Accounts Receivable report filtered for credit balances. Determine the billing threshold to use.
- Print Monthly Invoices and Statements to include all statements together and pull out any not be sent.
- Preview Monthly Invoices and Statements and print individual credit statements using the Client IDs from the Accounts Receivable report.
Setup statement print options
- Controls > Defaults > Practice and Workstation > Statement Print Options
- Select the Print practice address on statement check box to include the practice address in the
statement header. - Select the Print practice logo on statement check box to include the practice logo in the statement
header. Note: Practice logo needs to be setup under Controls > Defaults > Practice. - MLSD only: Specify the practice address to print—select Print Primary Practice Address or Print
Client Home Practice Address. - Reposition addresses and logo for the statement header, if needed. Onscreen instructions are
provided.- Click the logo or address positioning boxes to move, then use your keyboard arrow keys to
reposition the box. - Click Reset to default position to undo positioning changes and return to default alignment
settings. - Click Test Page after applying changes to view the statement layout as placeholder blocks
for the header (and footer) fields.
- Click the logo or address positioning boxes to move, then use your keyboard arrow keys to
- Click Apply to save your changes and continue setting defaults or click OK to save your changes and
close the window.
Additional information
Monthly Statements
- Billing charges can be added for the current period or by default when you close End of Month. If selected to apply when printing a statement in the current monthly period, the charge occurs each time you print, even if you cancel the print job.
- Invoices are not available when using detailed statements and not recommended if using preprinted statement paper.
- Credit balances are always current regardless of when the credit balance was generated.
- Statements are generated for accounts with balances greater than the billing threshold within the selected period.
- To change the billing messages appearing at the bottom of statements:
- Review or modify messaging text: Controls > Billing messages > New or Update
- Set a default message: Controls > Defaults > Practice and Workstation > Messages
- Practice (MLSD only):
- The return address displayed is based on statement print option settings. Primary practice or client home practice.
- Choosing a specific practice will only include statements for clients with the selected practice set as their home practice.
Logo and statement settings
- If using a practice logo on your statements, check positioning to ensure important header information, such as the client name/address and date, are displayed correctly.
- If your logo includes your practice address, you may not need to include the practice address setting for statements.
- On the test page, the blocks on the right side of the header are reserved for the statement date and client ID and cannot be moved.
- Preview a single statement to check your address and logo alignments before printing all statements. Adjust logo and address positioning depending on your layout preferences and envelope.
Related Reports
- Accounts Receivable
- Client Account History
- Client A/R Information
- Finance Charge Report