Imaging defaults

Estimated reading: 3 minutes

Set preferences for pet picture compression, image storage, and image requests.

Before you start

  • Security access to Defaults – Practice
  • IDEXX Digital Imaging installed for use of image requests, if applicable
  • Mobile computing setup, if applicable


  • Digital imaging module is required to set image request defaults.


Controls > Defaults > Practice and Workstation > Imaging

  • In the Imaging Defaults area:
    • Adjust the Pet picture image compression. The is from 1, for a small file and lower quality, to 99, for a larger file and the highest possible quality.
    • Change the maximum number of images to be stored per folder in the Maximum files per folder field.
    • Change the Connection Timeout setting to disconnect from IDEXX PACS in the event of a slow or unresponsive connection. The default is 5 seconds, max setting is 30 seconds.
  • In the Image Requests area:
    • Select Activate image requests to initiate use of image requests.
    • To have the New Image Requests window open when an imaging invoice item is added to the Patient Visit List or invoice for a patient, select Use Special Actions. Each imaging invoice item will need to have the special action setup.
    • Select Use billing staff on a new image request to use the billing staff on the PVL or invoice as the staff who will be associated with an image request when the request is initiated using a special action. If this option is not selected, the default staff is based on the last staff member who performed an image request on that workstation.
    • Select Staff to use on requests without Special Action
      • No default staff will require selection of staff at the time the request is created.
      • Last staff used on workstation uses the last staff member performing an image request on that workstation.
      • Specific staff allows you to enter the staff ID or press F2 to search and select a staff member from the Staff List.
  • Specify a default invoice item classification, like Radiology, to narrow the list of items displayed when creating an image request without a special action. This will speed up the search process.
  • Click Apply to save your changes and continue setting defaults or click OK to save your changes and close the window.

Additional Information


Related Reports

  • Image Request Special Action Item report
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