IDEXX Database and Services

Estimated reading: 2 minutes

The Cornerstone software runs several IDEXX services in the background on your computer. The IDEXX Database and Services window allows you to monitor the coordination of these services with each other and with your Cornerstone database.

Important!

  • All users should close Cornerstone before stopping all services. Users still in Cornerstone will lose unsaved work when the services are stopped.

Open the Database and Services window

Cornerstone services are started and stopped in the IDEXX Database and Services window, allowing you to monitor the coordination of these services with each other and your Cornerstone database. This window runs in the background. If you want to open the window to see which services are running, follow the instructions below.

The Cornerstone database runs as a service. This means that you do not have to start the database. It starts automatically when you open Cornerstone. Therefore, You will not see a database icon in the system tray.

Sometimes a service (or all services) need to be stopped and restarted for troubleshooting purposes. Example: An error accessing the reports window or a maximum users message

To view services and start/stop them, open the IDEXX Database and Services window:

  1. Double-click the Cornerstone Database Server icon on your desktop.
  2. Services that are running display are running in green text. Services that are stopped are displayed in red text.
  3. Do one of the following:
    • Click Start All or Stop All to start or stop all services.
    • Click Open Windows Services. Locate an individual service and right-click to start or stop the service.
  4. Close the window.

Notes:

  • A list of stopping or starting activities will appear in the window. The word finished displays when the action is complete.
  • You can start and stop individual services. Click Open Windows Services, locate the service, and right-click to start or stop the service. We do not recommend that you do this as services are started and stopped automatically in the correct order.
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