Client and Patient Report Builder: Customized reporting
Create and run custom reports based on client and patient criteria such as client sales, postal codes, patient species, and billing history items.
Before you start
- Security access to Custom Client and Patient reports dialog
- Printer assignments for General Reports: File > Printer Assignments > General Reports > Report Writer – Labels and Report Writer – Report
Create a report
- Reports > Client and Patient Report Builder
- Click New. You can also select an existing report and click Copy.
- Enter a name for the report.
- Select the order to display results from List results in order of dropdown and a range, if needed.
- Select Show clients only to avoid generating duplicate mailing labels or letters when working with a document merge from file or other word processing program. Ex: A client has multiple patients fit the criteria, but you only need one mailing label for them or need to see them on the report once.
- Select and enter applicable criteria as needed on the Client Information tab:
- Date record created: when the client was first added to Cornerstone
- Last invoice date: when the client last has a posted invoice
- Number of patients
- Sales this year: based on current year from end of year processing
- Sales Last year: from the most recent year closing from end of year processing
- Home practice: This option is available for practices using the Multi-location Single Database feature. it is based on the on the designated practice at time of report.
- Credit Code
- Postal code
- Client balance information
- Click the Patient Information tab to select and enter applicable criteria as needed:
- Date recorded created: This is when the patient was added to Cornerstone
- Last visit date: when the patient was last on a posted invoice
- Birth date range
- Include inactive patients: based on patient status at time of report
- Include deceased patients: based on patient status at time of report
- Species
- Breed
- Sex
- Patient Classification: based on designated classification for the patient at time of report
- Items included in patient history, with date range and Match all criteria selection
- Items not included in patient history, with date range and Match all criteria selection
Manage reports
- Reports > Client and Patient Report Builder
- Select an existing report and click:
- Update to modify a report’s criteria and click Save
- Delete to remove a report you no longer need, and then click Yes to confirm.
- Copy to use existing report as a basis for a new report and click Save
Run reports
- Reports > Client and Patient Report Builder
- Select a report in the list and click Run.
- The report preview displays the number of found records and report pages.
- From the report preview, do one of the following:
- Click Print to select print options and click OK
- Click Labels to select print options and click OK. Print dimensions are formatted to the Avery 5160 sized label.
- Click Save to save to a file. Select a file location, enter a file name, choose a file format (.txt, .csv, etc.) and click Save.
- Click Close to return to the report list.
Additional information
Report access
- The list of custom reports can also be accessed under Reports > Find a Report > Client and Patient Reports.
Report examples
- Lapsing clients: based solely on client-based data using last invoice date.
- Lapsing patients: based solely on patient-based data using last visit date.
- New patients: based on patient’s record created date.
- Patient compliance: patient-based criteria looking at who received a heartworm test but did not purchase preventives.
- Staff compliance: patient-based criteria looking at who purchased preventatives but did not have a current heartworm test.
- Patients with history items and from specific postal code(s) would entail client data for the postal code and patient data for the history items.
Report output
- Reports will list only clients/patients who met the criteria, as well as a criteria summary on last page of the report. It will not list other information, such as invoice items sold or money owed.
- The report can be:
- Printed
- Used to print mailing labels
- Saved to file to import data into another program, such as a spreadsheet or word processing program
- Used as data source for a document merge from file
Related reports
- New Client Report
- Invoice Item Sales Information Report
- Compliance Assessment Tool reports
- Client Master Report
- Client/Patient Master Report
- Patient by Name Report
- Mailing Labels Report
- High/Low Client Sales Report
- Accounts Receivable Reports